Enquiries

Hi, how can we help?

Based on your answer, we'll use our own ethical Artificial Intelligence (AI) model to detect the areas of law most relevant to your situation and suggest the types of services and resources that may be available to you.
Learn more about how we use safe and ethical AI at Justice Connect .
How we use and what we do with your personal information

The personal information that you provide to us in this tool is used to make an assessment about whether we are able to provide you with a service or refer you to another service provider.

We respect your privacy and confidential information, and have designed robust systems to protect your information.

Some of our services are delivered by our lawyers in our pro bono network. We may share your information with these lawyers for the purposes of finding you legal assistance.

We will not share your personal information with other service providers (except the lawyers in our pro bono network we will ask to help you) without first seeking your consent.

We may use deidentified and anonymised information collected to improve our products and services.

We collect, use, disclose and store your personal information in accordance with our privacy policy .

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My legal problem is in:
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Enquiries

Here is a list of areas of law:

Thank you, here are some ways we can help:

We couldn't find any areas of law that are suitable for your issue.

Problem Location:  {{ problem_location_name }}
Your situation: 
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Problem Location:  {{ problem_location_name }}
Explore areas of law below to learn how we might be able to help: Areas of law that may apply:

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Justice Connect does not assist individuals directly with this type of matter.

We know your legal issue is important and that finding assistance can be difficult.

The following services in {{ problem_location_name }} may be able to assist you with your legal issue:

Justice Connect does not assist individuals directly with this type of matter in {{ problem_location_name }}

We know your legal issue is important and that finding assistance can be difficult.

The following services in {{ problem_location_name }} may be able to assist you with your legal issue:

You might be eligible for free legal help, and Justice Connect might be able to support you.

You might be eligible if:

  1. {{ question.text }}
Please confirm you meet the above eligibility criteria
Not eligible? The following services in {{ problem_location_name }} may be able to assist you with your legal issue:
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What our self-help resources say

AI-generated content may contain errors and should always be reviewed.
Sources
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Your application has been submitted to Justice Connect.

A confirmation email has been sent to your inbox.

You should receive an update on your application within {{ applicationWaitingPeriod }} working days.

If we have not been in touch by then please reach out to us at {{ legalTeamEmail }}.

We understand you’re facing a difficult time and will do our best to get back to you as soon as we can. In the meantime, you may find some helpful information in our free self-help resources or digital tools and platforms, which you can find on our website .

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What will be done with my personal information?

Apply for help from Justice Connect

We will ask you some questions about your legal problem and what you want help with. If you have any legal letters or upcoming dates, please have them handy to include. We may also ask general questions about your income and housing situation.

Your answers will help us understand if we are the right services to help with your legal problem.

Your details

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Your housing situation

Your income

Your property details

About your issue

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Your issue


Please provide further information about the background of your legal problem, who is involved, what has happened, and what help you need.
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Please describe the outcome you would like to achieve, including what you would like to happen next or how you would like the issue to be resolved.
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Who is involved?

Please list the people or organisations involved in your legal problem, including those on the other side of the issue (e.g. a person, business, or government body).
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Drag & drop files here
Uploaded files will be displayed here
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Maximum number of files: 5
Supported file types: JPG, PNG, PDF

Review

Some errors occurred:

Your details

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{{ form.application.is_matter_in_fed_court ? 'Yes' : 'No' }}
{{ form.application.is_affected_by_disaster ? 'Yes' : 'No' }}
{{ form.application.is_bankruptcy_matter ? 'Yes' : 'No' }}
{{ form.application.is_matter_in_crt_vic ? 'Yes' : 'No' }}
{{ form.application.is_appeal_or_review_vic ? 'Yes' : 'No' }}
{{ form.application.is_gender_identity_matter ? 'Yes' : 'No' }}
{{ form.application.is_tenancy_appeal_or_review_vic ? 'Yes' : 'No' }}
{{ form.application.is_matter_in_cty_crt_or_supreme ? 'Yes' : 'No' }}
{{ form.application.is_about_domestic_building_insurance ? 'Yes' : 'No' }}
{{ form.application.is_dbdrv_cert_or_in_vcat ? 'Yes' : 'No' }}
{{ form.application.is_oaic_decision_review ? 'Yes' : 'No' }}
{{ form.application.is_terminated_at_hrc_or_art_decision ? 'Yes' : 'No' }}
{{ form.application.is_ato_pursuing_debt_vic ? 'Yes' : 'No' }}

Your Issue

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Your housing situation

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{{ form.application.is_at_risk_of_being_homeless ? 'Yes' : 'No' }}
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Your income

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Your property details

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